Frequently Asked Questions
Clear answers about our flight reservations, delivery, pricing and support.
Reservations & Verification
Vizafly provides authentic airline flight reservations with verifiable 6-character PNR (Passenger Name Record) codes, held directly on airline reservation systems. These documents serve as verifiable proof of onward travel and flight itineraries for visa applications. Because they are held reservations rather than issued electronic tickets, they do not include boarding privileges unless fully ticketed.
Every reservation includes an authentic airline booking reference (PNR). You can verify it directly on the operating airline’s official website or mobile app under "Manage Booking" or "Check My Trip" using your 6-character PNR code and last name. Note, some airlines restrict visibility on public websites; in those cases we can provide a screenshot directly from the GDS upon request.
Standard reservations remain active in the airline system for up to 48 hours. If your submission or consulate appointment requires a longer window, you can select our 7-day or 14-day validity options during checkout to ensure the booking remains active throughout your review period.
Pricing & Delivery
Standard one-way flight reservations start at USD $12 per passenger. Round-trip itineraries are USD $24 per passenger. If your appointment schedule requires a longer hold window, optional validity extensions are available (+USD $7 for 7 days, or +USD $10 for 14 days). Exact totals are displayed transparently before payment.
Orders are processed promptly and delivered as a high-resolution PDF itinerary directly to your email, typically within 15 minutes of completed payment. During peak travel hours or for custom routes requiring manual verification, delivery may take a bit longer.
First, please check your spam, junk, or promotions folder, as automated emails with PDF attachments are occasionally filtered. If it has not arrived within 30 minutes or if you suspect a typo in the email address entered at checkout, contact support@vizafly.com and our team will immediately verify and re-send your documents.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) via Stripe’s 256-bit encrypted secure checkout, as well as PayPal for fast and protected transactions.
Travel Requirements
Yes. European consulates and Schengen visa guidelines explicitly ask applicants for a round-trip flight reservation or itinerary showing specific dates and flight numbers, rather than requiring the purchase of expensive non-refundable flight tickets prior to visa approval. Our itineraries satisfy these exact consular guidelines.
No. Consulates and immigration authorities worldwide routinely advise applicants not to purchase non-refundable flight tickets before receiving their visa. What is essential is that your passenger names, travel dates, and destinations align consistently across all your application materials. Final visa decisions rest solely with the respective government authorities.
Our flight reservations follow standard international IATA formatting and are accepted for visa applications worldwide, including the Schengen Area, the United Kingdom, the United States, Canada, Japan, Australia, the UAE, Turkey, and Southeast Asia.
Yes. In addition to airline reservations, Vizafly assists travelers with verifiable hotel booking confirmations and custom multi-city travel itineraries. Contact support@vizafly.com with your trip details for assistance.
Agency & Support
Yes. Vizafly is an independent commercial travel service based in Toronto, Canada. We can also assist you with full ticket issuance, hotel bookings, and travel insurance once your travel plans are finalized.
Our customer support team is available 24/7 to assist with inquiries, route adjustments, or urgent delivery requests. You can reach us through our Contact page or directly by email at support@vizafly.com.
Because airline reservation codes incur immediate processing and system costs upon booking, orders are non-refundable once delivered. However, if there is any error made on our part or if your itinerary cannot be verified as described, we will correct it immediately free of charge or provide a full refund. Please review our Terms of Service for complete details.
Every reservation we deliver is an authentic, verifiable booking on live airline reservation systems. Consular decisions are made independently by government authorities and are outside our control. As such, we cannot offer refunds based on third-party visa decisions. If any travel date adjustments are needed before your appointment, our team is happy to assist.